Increasing Turnaround Efficiencies at Speed

Increasing Turnaround Efficiencies at Speed

Our client is one of the world’s largest energy companies and is driving a company-wide digital initiative to deliver operational efficiencies across its business. 

The Challenge

It was identified that one of the key business areas primed for standardisation is Turnarounds (TAR) – the critical exercises that need to be completed quickly and efficiently to minimise the cost and disruption caused by shutting down operations. By integrating applications, standardising and aligning business processes and tools for TAR, our client would have iterative and repeatable processes across its refineries.

The Solution

Working with the client’s TAR planners, operators, Superintendents, technical system administrators and business teams, we aligned the operational and TAR related business processes to create a solution leveraging the data in the system of record to control any data in relevant sub-systems.

We tested the centralised data and integrated it with business processes (eliminating the reliance on spreadsheets) and also standardised on MuleSoft – an integration software platform – to power the exercise.

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The Outcome

Following the Technology Asset Roadmap structure delivered better control, including management, maintenance, spend, decision-making and planning. Benefits included increased uptake of the existing systems to help them realise the benefits of their existing ServiceNow investment and better manage assets by internal team members, improved data quality and fewer gaps.


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